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Form of workJob Description
Our client has an immediate need to add a Desktop/End User Compute IT support person to their onsite Team.
This resource will be the primary resource working with Microsoft Endpoint Configuration Manager within Intune. "MECM"
MECM/WSUS/Patching Support for EUC:
- Maintain legacy 2008 WSUS server
- Includes providing Monthly patches to workstations
- Support of workstations being migrated to MECM
- Working with MECM team on patching issues that arise from EUC
- Provide EUC with updates/tools related to MECM and patching (e.g. – portqueryui.exe, information on large changes about to happen, etc.).
- Identify issues to MECM team found by EUC
- Provide specifically requested information from tools (e.g. – Carbon Black, Eracent, MECM, etc.).
- Provide support to project managers
- work with EUC teams to help identify ownership/availability
- work through specific system issues (e.g. – reviewing logs from a machine that is clearly up and working, as seen in Carbon Black and Eracent, but not communicating with MECM).
- Provide alternative solutions to issues with machines needed for Audit (i.e. – roadblock busting)
- Security Support for EUC:
- Monitor and communicate issues identified by Security teams (Carbon Black, MECM, primarily) that affect Workstations and/or that need to be known by EUC.
- Pass information to security groups as they arise from EUC
- Follow-up on Carbon Black Installs which were supposed to be made on multiple devices (workstations and others).
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
