Onsite Account Manager - Saginaw

At Qualified Staffing, client relationships are our top priority. We’re looking for a dedicated and personable Onsite Account Manager to maintain the client account and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs.
• Build and strengthen the client relationship to achieve a long-term partnership. 
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.

Responsibilities

• Handle inquiries and requests from the customer and address their needs.
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
• Meet regularly with other team members to discuss progress and find new ways to improve business.
• Recruiting candidates, playing an active role in the interviewing, and hiring process.
• Monitoring employee attendance and handling corrective actions as necessary.

Required Skills and Qualifications

• Internship or professional experience in a sales or customer service role.
• Ability to multitask and juggle several responsibilities simultaneously.
• Strong written and verbal communication skills 
• Excellent organizational skills and attention to detail
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback.

INDInt