On-Site Manager

On-Site Manager / Self Storage Facility in San Leandro, CA

We are a self-storage facility, seeking a positive, self-motivated individual with organizational and time management skills. Our clients are important to us and demand efficiency and promptness; thus, attention to detail and excellent customer service skills are a must.

Job description: Seeking full time on-site manager to oversee facility operations and office staff. Manager will run multiple facets of day-to-day operations including sales, customer service, facility upkeep, and security.

Job responsibilities include but are not limited to:

• Living in the onsite provided apartment
• Daily Invoices and reports
• Managing billing and account collection
• Balancing daily receipts and cash drawer
• Collection Calls and Emails
• Assisting with managing lien procedures and quarterly auctions
• Clerical work such as filing and data entry
• Answering phones and responding to emails
• Selling Retail
• Marketing, promotion, and sales of self-storage service
• Assisting in maintaining property appearance and cleanliness
• Security of the perimeter
• Patrolling the property throughout the day
• General cleaning and maintaining facility appearance

Successful candidates will possess:

• Excellent customer service/sales skills
• Difficult customer deescalation skills
• Prior administrative and or customer service experience
• Strong verbal and written interpersonal communication skills
• Ability to succeed in an independent work environment
• Major ability to multi-task in a dynamic environment
• Experience in the self-storage industry a plus but not required
• Employment background with verifiable references
• Valid California Driver's License
• Clean background (background check to be conducted prior to employment)

Hours: 40 hours per week
Compensation: $20.00-$22.00, DOE
This is an hourly position.
To apply: Please submit a resume and a list of 2 references.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• Health insurance
• Paid time off

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday

Experience:

• Customer service: 5 years (Required)
• Data entry: 5 years (Preferred)
• Property management: 5 years (Required)
• Document management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• San Leandro, CA: Relocate before starting work (Required)

Work Location: In person