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SalarySince 1977, Arctic Air Conditioning, HVAC, Plumbing, and Electric, located in Old Bridge, NJ has been focused on giving our customers the best value. We are looking for a dynamic leader to join our Installation team.
Pay Range: $60,000 - $70,000 annually DOE
Additional Compensation and Benefits:
- Affordable Medical, Dental and Vision plans
- Supplemental insurance
- 401K with company match
- Short- and Long-Term Disability Plans Available
- Life Insurance Policy Free to Employees
- Paid Holidays
- Paid Time Off & Vacation
- Fully stocked company vehicle
- Equipment, uniforms, and fully stocked vehicle
Responsibilities:
- Supervise and support the office staff responsible for scheduling, dispatching, and administrative tasks related to HVAC installation projects.
- Coordinate with the installation team to ensure timely completion of projects while maintaining high-quality standards.
- Review project schedules and allocate resources accordingly to meet deadlines and customer requirements.
- Handle customer inquiries and complaints in a professional and timely manner, resolving issues to ensure customer satisfaction.
- Maintain accurate records of installation projects, including job costing, invoicing, and inventory management.
- Monitor and enforce safety protocols to ensure a safe working environment for installation teams.
- Collaborate with management to develop and implement office policies and procedures to improve efficiency and customer service.
Requirements:
- Minimum of 3 years of experience in office administration, preferably in the HVAC or construction industry.
- Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers, installation teams, and management.
- Proficiency in computer applications such as Microsoft Office suite and HVAC-specific software (e.g., ServiceTitan).
- Leadership experience with the ability to motivate and supervise a team.
Arctic Air Conditioning, Heating, Cooling and Plumbing is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
