Office Specialist

About US:

Well, established Orthopedic practice seeking Office Specialist to join our team. Successful candidates should be highly self-motivated, hardworking, work well in a team-oriented environment while promoting good customer relations, and maintaining an orderly environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILTIES

1. Philosophy- Supports SOI’s ideology, mission, goals, and objectives

2. Communicates effectively and professionally with patients, visitors, physicians, vendors, and co-workers with ability to Interact in a positive, respectful, and considerate manner

3. Financial Practices- Uses facility resources appropriately and avoids wasteful practices

4. Safety/Risk- Adheres to safety policies and procedures in performing job duties and responsibilities

5. Duties includes but are not limited to clerical duties such as processing forms, checking patients in and out, answering telephone, taking messages, collecting copays and/or balances, faxing documents, scheduling appointments, scanning documents, and ensures daily charges are posted accordingly and the financial batch is balanced and completed per protocol. Exhibits an understanding and commitment to maintaining a friendly and welcoming environment that assures all customers including patients and clients, physicians, physician office staff and attorneys are treated with dignity and respect.

SKILLS AND QUALIFICATIONS:

1. High school graduation or GED or one year of related experience and/or training or an equivalent combination of education and experience.

2. Able to read and comprehend simple instructions, short correspondence, or memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Spanish speaking is welcomed, but not required.

3. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

4. Basic computer skill and operational knowledge are required. Knowledge of Excel, Word and Power point are required.

5. Personal Skills: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing,
Professionalism, Quality Focus. The ability to work well under pressure.

WORKING CONDITIONS:

1. Walks throughout the clinic occasionally.
2. Sits on a hard or cushioned chair frequently.
3. Lifts to 40 pounds to and from all levels (floor, waist, shoulder, overhead) on an occasional basis.
4. Carries up to 20 pounds occasionally throughout the clinic.
5. Bends, twists, squats, and kneels occasionally.
6. Reaches up to 2 feet overhead/in front of oneself on a frequent basis.
7. Near-visual acuity with color perception to view computer screen and decipher fine print.

8. Manual dexterity adequate for utilizing a keyboard and calculator and processing paperwork.
9. Ability to adapt to simultaneous, multiple, and varied stimuli.
10. Auditory acuity for hearing telephone conversation.
11. Clear speaking voice to communicate effectively.
12. Be able to handle stressful, uncomfortable situations.

Join our team as an Office Specialist and contribute to our mission of providing exceptional customer support in a dynamic office environment. Apply today!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Saint Augustine, FL 32092: Relocate before starting work (Required)

Work Location: In person