Patient Services Coordinator - Front Office

Location:

Plano
8200 Preston Road
Ste 125
Plano, Texas 75024
United States

Patient Services Coordinators (PSCs) are often the first impression a patient has of PT Solutions. Working in the front line of communications, you interact and build relationships with patients, insurance providers, and medical professionals to create a streamlined scheduling and financial workflow. Daily tasks could include checking patients in/out, answering phones, scheduling, insurance verifications, managing prior authorizations, and following up on physician referrals. Strong hospitality focus, organization, flexibility, time-management, and can-do attitude will provide day-to-day success.  PSCs are integral to a team committed to bettering the lives of their patients and community.

SUCCESS LOOKS LIKE 

• Have a fundamental knowledge of computer systems
• Be hospitable and customer service focused
• Be organized with exceptional time management skills
• Be able to take constructive feedback and put it into action
• Ensure each patient leaves feeling happy and healthy

 BENEFITS

• Competitive compensation with ability to earn performance-based incentives
• Foster a positive work environment by living clinically through PT Solutions core values
• Professional development and career progression
• Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual

EXPERIENCE 

• High School Diploma
• 1-2 years of customer service experience
• Interest in learning healthcare systems and processes
• Exceptional communication skills and a can-do attitude
• Must be able to pass the background & drug screen process

Pay Range:
$18.49-$20.00 per hour
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

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