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SalaryOFFICE MANAGER
Mosquito Joe is a growing franchise in our area and we’re looking for an Office Manager to grow with us. If you’re an organized, motivated, self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you!
Job Description
The Office Manager oversees the “day-to-day” of the business, to include interacting with customers on the phone and over email and managing technicians in the field; along with other duties assigned by the Franchise Owner. The Office Manager is a year-round, salaried employee that works full-time during the season and part-time in the offseason. The Office Manager is fiscally responsible for all aspects of the business – managing the budget, tracking customer and vendor payments, and submitting reports to the owner.
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APPLICABLE TRAITS & ATTRIBUTES
- Self Starter and Early Riser
- Proactive Doer
- Positive Thinker
- Effective Delegator
- Excellent Communicator (telephone and email skills)
- Efficient Organizer
- Creative Problem Solver
- Customer-Centric!
DUTIES & RESPONSIBILITIES
- Participate in Initial 4-day corporate training
- Hire, train, manage, and support Field Technicians (meetingsand memos)
- Explain product and service offerings to new customers (telephone and email)
- Provide pricing to new customers (telephone and email)
- Schedule customer sprays (Technician routes)
- Resolve customer requests and customer complaints professionally
- Promote first-rate customer service
- Process customer and vendor billing and collections
- Prepare daily reports for Franchise Owner and Corporate Office
- Authorize weekly payroll
- Manage inventory and order supplies
- Monitor equipment maintenance
- Execute marketing programs (social media, trade shows, special events)
- Oversee season start-up and season shut-down operations
- Perform off-season duties as required
- Develop and adhere to annual Budget
PROFICIENCIES:
Microsoft Office Suite, Excel, Gmail, Constant Contact, ADP Payroll Services, Scheduling/Logistics
Software, Social Media (Facebook)
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Ability to Commute:
- Quogue, NY 11959 (Preferred)
Ability to Relocate:
- Quogue, NY 11959: Relocate before starting work (Preferred)
Work Location: In person
