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Form of workCanebrake Country Club is excited to announce the exceptional career opportunity of Office Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.
General Purpose:
Meets and greets all visitors to the Welcome Center, providing all necessary traffic management and other administrative support required to effectively operate the Welcome Center. Provides information and support to all guests, members, homeowners, prospects and team members. Oversees the Front Office areas and performs daily supervisory functions.
Essential Duties:
- Performs various secretarial duties for the department manager such as filing, answering phones
and taking messages, arranging conference calls, scheduling meetings, handling information
requests, making travel arrangements, typing, copying, taking minutes at meetings, distributes
mail, and other similar tasks. - Completes special projects and related duties as assigned by the department manager.
- Develops and maintains current office procedures.
- Prepares and reviews various reports such as Revenue, expense, Cost of Sales
- Responsible for change bank and established reconciliation process during each shift.
- Assists General Manager with budget preparation.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical
emergency, etc. - Ensures efficient guest registration within the lobby.
- Reviews the daily Event Pro 360.
- Responsible for, training, planning, assigning, and directing work, evaluating performance,
rewarding, and disciplining associates; addressing complaints and resolving problems. - Manages department members that may include, but is not limited to: Office Assistants
- Assures that effective orientation and training are given to each new associate. Develops ongoing
training programs. Collects all Onboarding new hire Paperwork. - Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs
and other expenses. - Responsible for upkeep of employment files.
- Assists with payroll.
- Assists in Administrative duties for the General Manager and Director of Operations
- Assists finance in general filing and other duties as required.
- Assists in the preparation of financials for the General Manager and Director of Operations
- Performs other duties as required.
- Regular and reliable attendance.
Physical Demands:
Frequently stands, walks, talks and hears. Regularly uses hands, reaches with arms and hands.
Occasionally sits, stoops, kneels, crouches or crawls. Regularly lifts up to 10 pounds and occasionally
lifts up to 25 pounds.
Education/Experience:
- In college, College degree, with two to three years in customer service-related training or field(s).
Other qualifications:
- Ability to communicate effectively with others.
- Ability to multi-task and prioritize under pressure while maintaining a pleasant and professional demeanor.
- Exceptional customer service standards.
- Strong written and verbal communication skills. Computer skills including; Basecamp and Social Media programs.
