Office Manager

Converge is a sign and graphics business with locations in Waynesboro and Richmond, VA. Our goal is to help businesses and organizations grow and connect through effective visual branding, identity, wayfinding, and other means of visual communications.

We’re an established, small business with traction and a proven record of growth. Our team may be small but together we accomplish great things with our collaborative and fast-paced work environment that is focused on continual improvement, while rewarding intelligent risk-taking and outside the box thinking.

We’re currently seeking a full-time Office Manager to join our team.

About the Role:

This will be a hands-on experience where each day you’ll be learning from others (and others expect to learn from you). You’ll learn how we do things at Converge, but you’ll also be challenged to ask questions and offer your own perspective on better ways to approach our work and our communications.

Your role will be as much learning as it is doing. We believe in fostering potential and challenging people to approach problems differently. Be prepared to be pushed outside of your comfort zone.

We’re not into micro-managing – you’ll be provided objectives and parameters to work within and let loose to explore and create. Of course, we’ll be coaching and encouraging you along the way!

This is a full-time position where you’ll be expected to work 40 hours/week. It’s not often you’ll be asked to work extra hours, but at times it may be necessary.

About You:

People who fit into the Converge culture are passionate about their craft, care about our community, and understand being a member of our team means even outside the workplace we are expected to be role models to those around us.

We’re not caught up in fancy degrees or acronyms in your title, it’s more important that you’re driven to be a difference maker, you embrace challenges head-on, you make quick (and thoughtful) decisions, and take ownership of your area of expertise within our team.

Since this is an administrative position, it’s critical you be detail-oriented, task-focused, self-driven, and an excellent problem solver. Equally important is that you bring a positive attitude to the unique challenges you’ll face at Converge each day.

$22 - $24

• Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
• Create and implement data entry protocols to streamline processes and increase productivity
• Buy materials for the office when necessary
• Plan office events and schedule arrangements for travel if necessary

Expanded Responsibilities

• Analyze project specifications and client requirements to create detailed and accurate cost estimates for sign and vehicle wrap projects.
• Research and obtain competitive pricing for materials and subcontracted services.
• Develop and maintain a comprehensive cost database for accurate estimating.
• Review and update estimates as project details evolve or change.

• Proven track record of completing projects on time in an orderly manner
• Customer service, bookkeeping, or administrative experience is preferred
• Proficient in basic computer software and can quickly learn to use new programs
• Display excellent written, problem-solving, and verbal communication skills

Converge is a full-service sign and graphics business with locations in Waynesboro and Richmond, VA.

We’re an established small business with traction and a proven record of growth. Our team may be small but together we accomplish great things with our collaborative and fast-paced work environment that is focused on continual improvement while rewarding intelligent risk-taking and outside-the-box thinking.

Benefits:

• Competitive salary and performance-based bonuses.
• Paid company holidays and PTO.
• Comprehensive health, dental, vision, and retirement plans.
• Opportunities for career advancement and professional development.
• A supportive and dynamic work environment.
• Employee discounts on company products and services.