Responsibilities:
• Provides management, guidance and training to staff in daily practice operations. Performs duties of subordinate staff when necessary to maintain practice operations.
• Motivates staff and organizes day-to-day activity of office. Ensures scheduling of staff to promote provider productivity as well as to promote high clinical quality, high service quality, operational and financial viability, and to ensure appropriate patient access to practice.
• Ensures accuracy of payroll submission. Ensures overtime and/or temporary personnel are within budget. Assists staff with payroll issues.
• Understands and assures compliance for regulatory, accreditation and system process.
• Conducts both weekly standup and monthly staff meetings.
• Participates in annual budget development, and is accountable for practice adherence to budget and/or other fiscal goals.
• Ensures subordinate staff is trained and held accountable for providing high quality, patient-centered care.
• Provides ongoing performance appraisal of all non-provider support staff, with the assistance and input of the Practice Director and physicians. Conducts annual evaluation process for subordinate staff and compiles information for human resource department in a timely manner. Ensures that all support staff members maintain licensure and certifications as required, as well as coordinating yearly competency evaluation.
• Maintains communication with Practice Director on weekly basis to review the action plans, as well as other projects defined by Practice Director.
• Travel to and from local offices is required.
EDUCATION: Bachelor's degree in business or healthcare administration preferred. High school diploma required.
EXPERIENCE: Must have at least two years' experience working in a medical office. At least one year of supervisory experience preferred.Experience with computerized practice managements systems and electronic health record required. Excellent verbal/written communication skills. Experience in and knowledge of medical office operations and medical billing.
EOE/Minorities/Females/Vet/Disabled
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)