Branch Office Manager

Summary:

Manages the day to day operations of the credit union including, but not limited to, member relations, staffing and compliance by performing the following duties.

Duties and Responsibilities:

· Manages the staff and services of the credit union

· Balances branch daily

· Prepares checks for credit union bills.

· Responses to member emails sent to the general inbox.

· Assists our members with their account questions through the use of using:

·Webcapture ·Client Central

·Virtual Branch ·Ascensus

·Client 360 ·Oracle

·Interact ·Thales

·Compass ·Fincen

·HRS Pro ·Portico

· Processes wire transfers and maintains a wire transfer log.

· Verifies CTRs and SARs as they are completed.

· Balances and maintains the direct deposit payroll that SPCU processes for our members.

· Backs up teller line as needed, including balancing the daily ACH and draft files

· Bags/ship coins as needed

· IRA coordinator

· Escheating of accounts

· Analyzes transactions to comply with BSA requirements

· Any other duties needed to be performed by the credit union as deemed by the CEO

Supervisory Responsibilities:

Manages the member service representatives. Is responsible for the overall direction, coordination and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Job Type: Full-time

Pay: $47,240.59 - $56,891.89 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Meriden, CT 06450: Relocate before starting work (Required)

Work Location: In person