Office Manager & Executive Assistant

NYC Office Manager & Executive Assistant

Keystone is a premier consulting firm that takes a unique interdisciplinary approach combining economics, tech, and strategy to solving the most complex challenges for leading technology firms and global brands. Keystone supports both strategy work defining the future of the technological ecosystem and legal proceedings relating to technology such as intellectual property and competition law.

At Keystone everything is an opportunity for creativity. Transformative ideas can contradict common knowledge. Surround yourself with people smarter than you. Work hard and be nice to people. Trust can get through catastrophe. Just keep moving forward. Impact takes work. It is never too far gone to salvage. We can deliver anything. Unprecedented outcomes come from unconstrained thinking.

For this position we are looking for an ambitious, and self-driven individual to join us as an Office Manager & Executive Assistant. Keystone has grown substantially each year and this position is critical to our continued growth. You will work directly with the leadership of the firm to creatively solve problems and foster our company’s culture. You will have opportunities to learn many facets of the business, from Finance and Accounting, to Recruiting, Marketing, and HR. The ideal candidate is passionate about personal and community growth. Clear communication and the ability to read a room is a must, as is a comprehensive understanding of the organization, leadership team structure, and business partner/stakeholder roles.

If you have an entrepreneurial drive, positive energy, a willingness to pitch in wherever needed, and a desire to be an integral part of a fantastic team, this is the right opportunity for you.

This position is based in New York City with a requirement to be onsite in the office five days per week; it is not hybrid or remote.

Some of your responsibilities will include:

• Working with the leadership team in the New York office, own and foster a culture of the office to make sure it comports with the firm goals and culture. Drive community building activities that foster relationship building between team members. Plan inspirational events and outings for team building.
• Act as the main contact for the President of Client Services and a Partner of Keystone's Strategy practice, faultlessly managing their diaries, managing correspondence, coordinating travel and in-office events, and exercising judgement in filtering requests for meetings and input, and advising on prioritization
• Provide executive strategic support for Keystone’s leadership team in New York
• A broad range of administrative tasks for partners/senior leadership including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings; and helping our executives have greater impact in their roles
• Support the broader operations team
• Own KeystoneNEXT, an alumni program, for New York.
• Run a professional, clean and efficient office. Tasks might include 1) hosting candidates and clients, 2) on-boarding new hires, 3) collaborating and problem solving with Keystone IT, 4) managing infrastructure
• Build and own relationships with vendors, building management and other stakeholders to operate facilities effectively

Desired skills & experience

• Successful: track record of exceeding expectations in your previous work and/or educational experiences
• Comfort with ambiguity: the ability to turn on a dime, thrive in ambiguous situations, and deliver high-quality results without knowing the whole picture. The right candidate will juggle competing priorities with excellent judgment, flexibility, and a positive, service-oriented attitude.
• Organized: highly organized with a strong attention to detail
• Creative: innovative problem-solving skills
• Collaborative: experience working well in teams
• Self-Starter: demonstrated a “can-do” attitude in tackling a difficult challenge
• Aspirational: drive to learn more and do more
• Technical: aptitude for structuring and analyzing data and reporting findings (we mostly use Excel for this type of work)
• 5-years experience in an EA role supporting a C-suite executive or senior leader, and experience in an Office Manager/Reception role supporting a busy office

US Salary Range: $60,000 - $100,000, plus an annual discretionary bonus, 401k contribution, and competitive benefits package. Actual compensation within the range will depend upon the level the individual is hired into based on their skills, experience, qualifications.

At Keystone we believe diversity matters. At every level of our firm, we seek to advance and promote diversity, foster an inclusive culture, and ensure our colleagues have a deep sense of respect and belonging. If you are interested in growing your career with colleagues from varied backgrounds and cultures, consider Keystone Strategy.