Office Manager

About Us:
Milestone Marketing is a dynamic and innovative marketing agency that specializes in delivering exceptional results for our clients. We are currently seeking a dedicated and organized Office Administrator to join our team and play a crucial role in ensuring the smooth functioning of our operations.

Responsibilities:

• Payroll Management on ADP:
• Handle end-to-end payroll processing using ADP software.
• Ensure accurate and timely payroll submissions, including tax compliance.
• Address any payroll-related inquiries or discrepancies.
• Timekeeping and Attendance:
• Maintain meticulous records of employee hours.
• Oversee timekeeping systems to ensure accuracy.
• Implement and monitor attendance policies.
• Customer Service Oversight:
• Oversee the customer service team and ensure high-quality service delivery.
• Address customer inquiries and concerns promptly and professionally.
• Implement strategies to enhance customer satisfaction.
• Contract Management:
• Assist in the preparation, review, and management of contracts.
• Ensure compliance with contractual obligations.
• Work closely with legal and project teams to facilitate contract negotiations.
• Client Relations:
• Act as a point of contact for clients, maintaining positive relationships.
• Address client inquiries and concerns, ensuring a high level of client satisfaction.
• Collaborate with the sales and marketing teams to support client retention.

Monday - Friday

9am-6pm

Job Type: Full-time

Pay: $20.00 - $25.14 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person