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SalaryTexas State Optical – Office Manager
Our TSO eye care center is committed to providing the best eye care in our community with state-of-the-art facilities and equipment, as well as a well-trained staff
Job responsibilities include:
- Supervise daily reconciliation of payments.
- Supervise bank deposits and receipt verification.
- Manage all aspects of staff: scheduling, punctuality, time off with or without pay, complaints.
- Supervise and direct staff in day-to-day operations.
- Supervise all aspects of optical dispensing, contact lenses, product orders and delivery. This area may be delegated to a co-manager or department manager.
- Ongoing staff training and remediation.
- Recruit, hire and fire staff.
- Plan and conduct staff meetings (weekly).
- Manage patient complaints.
- Supervise all office supplies.
- Supervise all aspects of customer service.
- Manage recall tactics (monthly and daily).
- Print and mail statements to patients (monthly).
- Track data; produce reports (monthly and as needed).
- Supervise and assist insurance billing and claim filing.
- Review and manage accounts receivable aging reports for patients and insurance plans.
- Open mail and distribute unopened mail to practice owner.
- Manage the practice marketing plan and calendar; logistics of marketing.
- Order and supervise maintenance on the facility and equipment.
- Assist with information technology.
- Test new procedures and policies.
- Maintain an office policy manual (employment issues) and a practice procedure manual (how-to guide).
Thank you for your interest in this position and we look forward to hearing from you.
Job Type: Full-time
Required education: High school or equivalent
Must have 1-3 years of job experience
Compensation: Based on experience
