Office Equipment Field Service Technician

Do you enjoy solving problems? Do you gain satisfaction from helping people overcome challenges? Are you confident in your ability to diagnose and fix mechanical or electronic equipment? Do you love to learn new leading-edge technologies? Tired of the same thing every day? If you answered yes to these questions Datamax of Texas has an opportunity that will move your career forward.

Datamax is one of the largest suppliers of copiers, faxes, and printers in Texas. Our industry-leading and top-rated Service department are growing. Exceptional customer experience, response, and resolution are hallmarks of our organization. We are looking for entry-level and experienced Field technicians to join our team. Our local development programs will provide you with the confidence and expertise to make a difference. You will be armed with industry certifications and the tools to excel at your job.

You will spend your days visiting customer locations to maintain and repair our industry-leading office solutions. Your communication skills will continue our legacy of award-winning customer service. You will diagnose and repair any problems or challenges customers are experiencing. You will relay recommendations to assist them in the operation and reliability of their Office Equipment. You will be a trusted resource to all of our customers.

Desirable Attributes for Job - Technical:

• Strong electromechanical and mechanical aptitude, basic electronics knowledge, and information technology
• (IT) networking knowledge is a plus.
• The ability to quickly and accurately diagnose mechanical, electrical, and IT problems
• Strong computer literacy
• Previous experience and Certifications with Canon, Konica Minolta, Lexmark, and HP are a plus

Desirable Attributes for Job - Personal:

• Strong interpersonal skills to communicate effectively with customers
• Exceptional customer service skills
• Professional appearance, demeanor, and attitude
• Strong organizational and time management skills
• Cost conscientious
• Problem solves in challenging situations to achieve a positive result
• Ability to work under time constraints and in high-pressure situations
• Reliable transportation and a valid Texas driver’s license are required
• Clean driving record
• Self-disciplined, mature, honest, professional, and courteousness

Job Snapshot:

• Location: US-TX-Dallas/Fort Worth
• Other Pay: Hourly Pay, Bonus Program, Medical/Vision, Dental, 401k...
• Employment Type: Full-Time
• Job Type: Installation - Maintain - Repair, Skilled Labor - Trades, Customer Service
• Education: High School
• Experience: None
• Manages Others: No
• Relocation No

Benefits:

• Major Medical / Vision and Dental Insurance
• 401(k) with Profit Sharing and Matching
• Paid Vacation, Sick, and Holiday Time Off
• Life and AD&D Insurance
• Expense Reimbursement

Datamax of Texas is proud to be an Equal Opportunity Employer. Please include your salary history when submitting your resume.