Office Coordinator / Receptionist
: As our Office Coordinator / Receptionist, your responsibilities will include :
- Correspond via phone/email with customers and insurance companies
- Greet customers, check-in schedule repairs, cash out completed repairs
- Explain our warranty and address any issues as they arise
- Call on insurance assignments, schedule in-house estimate appointments
- Create insurance documentation and retrieve insurance assignments
- Ensure customer information is updated in our system
- Process mail, receipt, and prepare bank deposits
- Process daily time tickets for pay roll
- Assist customers with rental vehicles, in -house and others
- Obtain insurance authorizations for rental vehicles
- Assist in on boarding and employee management
- Accounts receivable
- Other duties assigned
Education and Qualifications requirements
- High school diploma or GED equivalent
- Minimum 5 + years of experience in a reception or administrative support role
- Proficient with Microsoft Office software (Word, Excel, PowerPoint, and Outlook).
- Excellent written and verbal communication skills
- Ability to prioritize and manage with little or no direction in performing day to day responsibilities
- Professional attitude and appearance
- Trustworthy, high degree of integrity
- Excellent organizational skills
- The ability to make a customer feel welcome, appreciated, and important
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Microsoft Office: 3 years (Preferred)
- Administrative experience: 3 years (Preferred)
Work Location: In person