Office Coordinator

The Office Coordinator is based in our Ocala office and is the primary support for managing the Spring Hill office in its entirety.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Keep up to date on deadlines for all document and information requested

· Consistently checking and responding to texts, emails, and Teams notifications throughout the day.

· Keep track of updates about all changes to schedules, vacations, deaths, hospitalizations, etc. as they happen and inform the QN office on Teams.

· Clock caregivers in/out and confirm visits, verifying that schedule is accurate in the system

· Ensure EVV data is entered and confirmed in system on time

· Meet each week with the Alternate Administrator and Relationship Manager to review the following weeks schedule and confirm last week’s visits

· Communicate with active caregivers that are working in SpringHill and update them on available cases and coverages.

· Meet with the Payroll Coordinator weekly to ensure accurate records of hours are being kept and payroll is not being affected.

IT DUTIES:

· Computer checks - Check for any alerts

· IT Check-ins

o Confirm with IT Supervisor that there are no open tickets or issues in the Spring Hill Office

QUALIFICATION REQUIREMENTS:

· Must be a team player

· Ability to work in a fast-paced environment

· Detail oriented

· Willing to set and achieve goals

EDUCATION AND/OR EXPERIENCE:

· Minimum of 2 years of office administration and scheduling experience required.

· High School Diploma required

· Bi-lingual preferred

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• Day shift

Experience:

• Customer service: 2 years (Preferred)

Language:

• English and Spanish fluently (Preferred)

Work Location: In person