Job Summary:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Manager. As the first point of contact for our Dental Office, you will play a crucial role in providing exceptional service to our patients and ensuring the smooth operation of the Front Desk area. This is a full-time position with competitive compensation.
Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct them to the appropriate staff member
- Schedule appointments and manage the Dental Office calendar
- Enter patient information accurately into the computerized system
- Transcribe notes and maintain patient records
- Coordinate and assist with event planning for special promotions or community outreach programs
- Perform various administrative tasks such as filing, organizing documents, and managing office supplies
- Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
- Handle any patient concerns or complaints with empathy and professionalism
Qualifications:
- Previous experience as a dental receptionist or in a similar administrative role is preferred
- Proficient in using computerized systems for order entry, calendar management, and file organization
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of phone systems and ability to handle high call volumes
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Ability to work well under pressure in a fast-paced environment
We offer competitive compensation, opportunities for professional development, and a supportive work environment. If you are a motivated individual with excellent customer service skills, we would love to hear from you. Apply now to join our team as a Front Desk Manager!
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 30 – 36 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
Healthcare setting:
- Dental office
Schedule:
- 4 hour shift
- 8 hour shift
Ability to Relocate:
- Oakland, FL 34760: Relocate before starting work (Required)
Work Location: In person