Office Coordinator

Description

North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. Our team consists of over 425 employees working across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. North Risk's team is values-driven with a common mission of service - to our clients, to each other, and to our community. 

At North Risk Partners, our #oneTEAM lives out #oneMISSION: to provide extraordinary #service to our clients, to each other, and to our communities. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day and constant learning, and the tools and resources to learn and grow at work and in life.

This position will be responsible for creating a positive first impression for the company as the office's receptionist. The Office Coordinator role will provide internal support, deliver excellent service to clients and visitors, and execute other projects based on the needs of the office location. 

PRIMARY RESPONSIBILITIES: 

• Serve as the office's receptionist, fulfilling the following related duties:
  • Welcoming and directing visitors 
  • Relaying incoming and outgoing phone calls, faxes, and emails to the appropriate people
  • Processing all incoming and outgoing mail
  • Perform additional miscellaneous office duties 
• Assist with processing client information as necessary
• Support with internal event logistics
• Support the team with execution of projects including but not limited to: creating marketing materials, preparing proposals, event coordination, and other general client-related support 

SECONDARY RESPONSIBILITES: 

• Perform miscellaneous projects and complete various tasks as requested by management

Requirements

JOB SPECIFICATIONS: 

• High school degree or equivalent is required
• Prior experience in Office Coordinator or Receptionist role preferred, but not required 

BEHAVIOR EXPECTATIONS: 

• A role model for North Risk Partners' core values, mission, and desired culture
• Demonstrate enthusiasm and a positive attitude 
• A self-starter who takes initiative to identify problems and lead by example
• Effective oral and written communication skills to effectively represent North Risk Partners as an employer of choice
• Ability to build strong, constructive relationships with a diverse range of clients, and organizational partners to discover common goals for a positive experience
• Strong attention to detail with excellent organizational skills 
• Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
• A team player who collaborates and works well with others 
• A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners