Office Coordinator-Oncology

Work for One of the World’s Best Health Systems!

For Three Consecutive Years, Newsweek named Southcoast Health among the World’s Best Hospitals (Charlton Memorial, St. Luke’s, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group’s Best Place to Work. Why? Because we have some of the most talented people in the world!

$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)

• Hours: 32hrs flex 40hrs
• Shift: Day shift; 8:00am-4:30pm
• Location: Oncology – Fall River, MA; This position will float between Fall River and Fairhaven Radiation oncology

We are searching for an Oncology Office Coordinator to perform diversified duties related to patient registration, insurance verification, co-pay collection, patient scheduling, and general administrative and clerical functions in support of the oncology service line. Conduct a complete and accurate registration interview with patients and/or family member(s) to obtain insurance/financial information. Verify eligibility of patients’ insurance coverage for various managed care requirements using Nehan or by initiating contact with insurance companies. Provide excellent customer service by proactively interact with patients, families, and staff in a professional manner that is positive, informative, and friendly. Responsible for own work.

Education and/or Experience Requirements:

• Equal to completion of four years high school plus additional courses or training required.
• Strong communication skills and the ability to handle multiple priorities with attention to detail required.
• Working knowledge of medical terminology, excellent customer service and telephone skills/etiquette required.
• Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service preferred.
• Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash required.
• A minimum of one (1) year of related work experience required.
• Prior training in ambulatory practice management preferred.

Must be fully vaccinated against seasonal Influenza and COVID 19 and provide required vaccination documentation, unless approved for an exemption or deferral by Southcoast prior to starting employment.

Southcoast Physicians Group (SPG) is a multi-specialty integrated network of more than 450 providers in southeastern Massachusetts and Rhode Island. We are focused on bringing together high-quality providers to deliver exceptional health care services.

Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.

• With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
• We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.

We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees’ lives.

• Generous Earned Time Off Package**
• Health, Dental and Vision Insurance*
• Tuition Assistance**
• Short Term and Long-Term Disability Insurance*
• Life & AD&D insurance*
• Flexible Spending Accounts*
• 403B Retirement Plan with match
• HealthQuest Wellness Program
• Employee Assistance Program
• Employee Discount Program
• Career Development Opportunities
• Diversity, Equity and Inclusion Council

• Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us to be More than medicine!

Southcoast Health is an Equal Opportunity Employer