Orthopedic and Sports Physical Therapyis a growing Physical Therapy practice that is seeking a multi-tasker with outstanding customer service skills to grow within our front office / billing operations team. We are in search of someone who is organized and who will assist with the flow of our office. To succeed in this position you will need to be a team player who works well with patients and staff, and have attention to detail with scheduling and operations.
Duties include, but not limited to:
- Insurance Verification
- Referral / Authorization Coordination
- Electronic Medical record management
- Patient account services -- in-person and through phone contact
- Patient check in processes / scheduling
- Collect and input new patient demographic information
- Over the counter transactions - patient payments
- Patient / Therapist communications
Our ideal candidate will have the following qualifications:
- Ability to multi-task in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong technical skills utilizing Microsoft Office Suite; Adobe; and familiarity with Electronic Medical Record software
- knowledge of insurance verification, referral management
- Front Desk operations / scheduling software knowledge
- 2 years medical office experience preferred
- Morning / Evening hours
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $18.00 - $24.50 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Orthopedics
- Sports Medicine
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Experience:
- Medical office experience: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person