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Form of work
SalaryGENERAL DESCRIPTION
Under general supervision of the Director, performs a variety of reception and clerical duties in support of the assigned department including: balancing and verifying parking lot receipts, managing cash, collecting and administering miscellaneous revenue while maintaining basic financial records; administering airport security badge applications, renewals, and associated background checks; maintaining badge records per Transportation Security Administration regulations, and processing documents associated with City and regulatory agencies compliance. Assist Director by coordinating and scheduling meetings and special events, processing check requests and Purchase Orders when needed, placing orders for office and miscellaneous supplies, organizing and maintaining badging and plan files, and perform special projects as assigned.
SUPERVISION EXERCISED
This position exercises no supervision.
IMPORTANT AND ESSENTIAL DUTIES
Perform all tasks as directed and provide exceptional customer service to the public and airport tenants.
Counting, collecting and reporting of parking, security badge, cash and other Airport revenue disbursements, includes handling cash and credit card transactions. Validating revenue collection reports and forwarding cash and credit card transactions to City Accounting.
Administer applications, testing, and badging for Airport Access Control System. Submit and maintain all security records and files as Federally mandated. Issue and maintain employee parking badges and records.
Answer phone calls and assist walk-ins from tenants and the public. Answer questions and public inquiries within the framework of established policies and procedures. Receive and process complaints and inquiries by either supplying the information or referring the party to the proper division or department for reply. Sort mail and maintain the Airport’s Lost and Found.
Prepare financial reports, letters, forms, and records from copy, rough draft or other sources. Make calls and coordinate meetings and activities for the Director. Maintain Conference Room schedule.
Maintain inventory of administrative supplies; order parts and supplies for departmental divisions; arrange departmental travel; and perform some duties in the absence of the Management Analyst including preparing and submitting invoices for payment through check requests and purchase requisitions.
Operate and coordinate maintenance and repair of all types of office machines including phone, fax machine, copier, printers and computer terminals.
Generate and manage Parking Attendants’ work schedule in coordination with Management Analyst; maintain emergency contact lists.
Post and reconcile Purchase Card receipts for staff.
Assist with coordinating the Airport Development Board meetings.
Operate a city vehicle on behalf of the Aviation division.
OTHER JOB RELATED DUTIES
Perform other job-related duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Fluent English, spelling, punctuation, and basic arithmetic.
Office equipment and software, including Word, Excel and Google Suite, filing systems, and procedures.
Skill to:
Operate office equipment including computer equipment and type at a speed necessary for successful job performance.
Be organized and customer service-oriented.
Ability to:
Be designated as a Federally vetted "trusted Agent" for badging.
Communicate clearly and concisely, both orally and in writing.
Maintain records and files.
Prepare reports.
Perform accurate computations and tabulations.
Deal with the public tactfully and courteously.
Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.
Experience and Training Guidelines:
For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through:
Experience:
One (1) year of general clerical experience is required.
Education/Training:
A high school diploma or GED is required.
License or Certificate:
A valid Texas Driver’s License is required, the ability to obtain within ninety (90) days of hire, or a military waiver is required.
Special Requirements:
Considered Essential Personnel in the event of City Offices closure and reports to work as assigned by the Director.
Must be able to pass a fingerprint-based criminal background check.
Ability to work in a standard office environment.
Essential duties require the following physical skills and work environment:
With or without accommodation, the “X” indicates the overall strength demand of the position during a typical workday:
___ Sedentary – lifting of no more than 10 pounds
_X_ Light – lifting no more than 20 pounds; carrying up to 10 pounds
___ Medium – lifting no more than 50 pounds; carrying up to 25 pounds
___ Heavy – lifting no more than 100 pounds; carrying up to 50 pounds
___ Very Heavy – team lifting over 100 pounds; carrying more than 50 pounds
Physical Demand Codes: The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task:
Codes for how often:
N = No
E = Extensive (100 – 70% of the time)
M = Moderate (60 – 30% of the time)
I = Infrequent (20 – 10% of the time)
A = Almost Never (< 10% of the time)
Code / Task
_I_ Standing
_E Sitting
_M_ Walking
_I_ Lifting
_M_ Carrying
_I_ Pushing/Pulling
_A_ Overhead Work
_M_ Fine Dexterity
_A_ Kneeling
_A_ Crouching
_A_ Crawling
_I_ Bending
_M_ Twisting
_A_ Climbing
_I_ Balancing
_E Vision
_E_ Hearing
_E_ Talking
___ Other: _____________________
