Nurse Navigator - Pulmonology

Career opportunities at VillageMD and our operating companies
We're a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.
And now we're proud to say we're part of the VillageMD family.
VillageMD, through its operating companies, provides high-quality, accessible health care services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional practice settings, in patients' homes and online appointments.
Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliated practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care. Through Village Medical, Village Medical at Home, Summit Health, CityMD, Starling Physicians, Westmed, and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care. Its dedicated workforce of more than 20,000 operates from 770 practice locations and 26 markets.
Why become a Villager?
When you work at VillageMD, or a VillageMD operating company, you are part of a compassionate community of people who work hard every day to make health care better for all. What makes us different is our village of supportive and inspiring peers who want a meaningful career with impact. The work we do is changing the lives of our patients, our communities, and each other. Together, we are creating better outcomes for all.
We're reimagining health care with a primary care-led, value-based care model. Here, you will be part of a team delivering the care we want to see in the world. It is what drives us to knock down old barriers in health care because every patient, every person and every community deserves better care. Here, you will be at the center of our mission. Your voice will be heard, and you will feel empowered to do what's best and right for our patients, communities, and each other. To learn more about VillageMD visit our corporate site VillageMD.com.
Job Description
Position Summary:
The Nurse Navigator is responsible for performing nursing assessments and triage of patient care needs for new and ongoing patients, including patients on a clinical research study. Oversees the planning, scheduling, and implementation of day-to-day clinical activities and procedures for navigated patients. The position will work side-by-side support a provider daily.
Essential Job functions:

• Timely navigation of patients across the continuum of care beginning with diagnostic to include coordinating care with staff and providers in other clinical departments. This could include
  • Genetic Counseling and Cognitive Therapy, and refers to community resources to facilitate timely diagnosis, treatment, and survivorship.
  • In patient and outpatient coordination of care management of chronic, preventive health, and transitional care needs.
• Assesses, plans, and provides nursing care, counseling and education to patients providing physical, psychological, and emotional support to patients and their family members.
• Responsible for providing telephone triage, advice, and health education.
• Answer patient calls on a wide range of topics, asks the right questions to get the information needed to make an accurate assessment.
• Ability to assess the problem, based upon the conversation, and use clinical judgment, knowledge and experience to direct the conversation and guide in the decision to give self-care advice, refer the patient to the providers, make an appointment or call 911 for emergency assistance.
• Delivers direct patient care within the scope of licensure and in accordance with Summit policy.
• Communicates with physicians and other members of the interdisciplinary team, within Summit, as well as with outside providers.
• Facilitates scheduling of appointments with staff to ensure timely referral and transition into specialty services.
• Documents all patient visits and communication in electronic medical record. Manages and submits statistical data monthly.
• Develops an expertise in the department protocols to support patients during their care.
• In depth knowledge and understanding of disease processes, drug reactions and preventive care.
• Other duties as assigned.

General Job functions:

• Participates in community outreach programs.
• Coordinates the availability of patient education materials as well as being familiar with resources available in the community.
• Assists Clinical Manager with the development and implementation of Department Programs in multiple areas (e.g., survivorship, cardiology heart failure, patient education materials, identification of community resources, marketing, prioritizing workflow).

Environmental Risks:

• Allergens: dust, mold and/or pollen
• Combative Patients / Visitors

Education, Certification, Computer and Training Requirements:

• State of Oregon RN license
• BLS Certification required
• Ability to communicate in English, both orally and in writing
• Experience with Epic preferred

Pulmonology Specific, as applicable to department:

• 2+ years of experience with complex pulmonary disease
• Education opportunities available relating to Pulmonary Hypertension and Interstitial Lung Disease
• ACLS Certification preferred

Physical Job Requirements:

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes ability to maneuver body while in place.
• Dexterity of hands and fingers.
• Endurance (e.g., continuous typing, prolonged standing/bending, walking).

Travel:

• Travel to satellite locations for meetings

Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.