Peraton is seeking a NOC Technician to join our team of qualified, diverse individuals. This position is located in Kearneysville, WV. The qualified applicant will become part of Peraton's United States Coast Guard Integrated Managed Services (IMS) program.
Day to Day Work Responsibilities:
- Monitors critical network elements and applications using various network monitoring systems in a 7x24x365 Network Operations Center (NOC).
- Troubleshoots, repairs, and maintains telecommunications networks in the NOC environment.
- Tests new and already installed hardware and software programs.
- Uses computerized network management systems to check for system alarms when parts of the network are not working properly and may jeopardize the level of communication services available to customers.
- Follows procedures to validate, troubleshoot, and escalate issues.
- May be required to work second and third shift, or work overtime in the event of network outages.
Qualifications
Basic Qualifications:
- High School Diploma and 2-4 years experience or relevant experience
- 1+ years of professional experience in a large Data Center environment
- Experience using Remedy software (or similar tool) to track incidents and service requests through the full lifecycle.
- Demonstrated experience interfacing with customer senior leadership
- Familiarity with DOD IT security requirements
- Active Secret Clearance
- Security+ Certification (not required to start but expected to attain in first six months)
- ITIL4 Foundation certification (not required to start but expected to attain in first six months)
- Must have the ability to work shift work
Preferred Qualifications:
- Degree in business administration, business management, information systems, information technology, engineering, or equivalent experience can be considered in lieu of a degree.
Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers.
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.