Address
Form of workThe Role and the Company
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.
The Night Shift Dispatcher role is based at the Bridgeport Quarry in Chico, TX and reports directly to the Shipping Supervisor - Bridgeport Quarry.
The Dispatcher is responsible for prompt and accurate service to maintain customer relations regarding the transportation and production scheduling of our products.
What you'll get to do
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.
The Night Shift Dispatcher role is based at the Bridgeport Quarry in Chico, TX and reports directly to the Shipping Supervisor - Bridgeport Quarry.
The Dispatcher is responsible for prompt and accurate service to maintain customer relations regarding the transportation and production scheduling of our products.
What you'll get to do
- Create and maintain customer job files, shipping records, and signed delivery tickets.
- Schedule and dispatch personnel, equipment, and service vehicles to appropriate locations according to customer specifications or need.
- Become familiar with the products produced at the plant, including product codes, billing and receiving systems.
- Distribute loading instructions to drivers.
- Strong communication skills are required to maintain relationships with customers.
- Participate with the entire Lehigh Hanson team to create a safe, clean, productive working environment.
- Other duties or special projects as assigned.
- High School diploma or equivalent.
- A minimum of 2 years' experience in a similar role.
- Excellent communication skills, both written and oral.
- Demonstrated customer service excellence.
- Strong computer skills including Microsoft Office products (especially Excel and Word).
- Ability to work within a team as well as independently.
- Ability to prioritize work.
- Flexibility to adjust to changing company or customer needs.
- Ability to meet attendance schedule with dependability and consistency.
- Bilingual a plus.
- Bilingual
- Customer Service
- Role operates in a manufacturing environment with moving mechanical equipment, inclement weather, heat, humidity, elevated noise levels, and dusty conditions.
- Competitive base salary
- Highly competitive benefits programs
- 401k retirement savings plan with an automatic company contribution as well as matching contributions
