Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints and resolve issues in a timely and efficient manner
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities
- Attention to detail and accuracy
We offer competitive pay, flexible scheduling, and opportunities for career growth. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you!
To apply, please submit your resume and cover letter to bigbearaqua26@gmail.com
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 15 – 34 per week
Benefits:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Work Location: In person