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Form of work
SalaryWe are hiring for Front Desk customer service position. Experiance of Oracle Opera PMS is a plus.
Description:
The Front Desk agent is responsible for the desk operation during the night shifts mainly (11 pm-7 am ). or evening ( 3pm -11 pm) Primary responsibilities include:
- Resolving guest issues and complaints
- Guest check-in and check-out
- Recognize our Rewards members and signup new members
- Make room reservations and process cancellations
- Answer phones and transfer calls
- Follow hotel security and privacy policies
- Keep hotel lobby, Front Desk clean and organized
- Communicate with Housekeeping and Maintenance departments
Good Word and Excel skills required
Job Type: Part-time
Pay: From $17.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
