Address
Form of work
SalaryFull job description
```Duties```
- Perform night audit duties, including reviewing and reconciling daily transactions and preparing reports
- Ensure accuracy of guest accounts and resolve any discrepancies
- Handle guest check-ins and check-outs during the night shift
- Provide exceptional customer service to guests, addressing any inquiries or concerns
- Assist with front desk duties as needed, including answering phone calls and making reservations
- Maintain a clean and organized front desk area
```Qualifications```
- Previous experience in front desk operations is preferred
- Proficiency in phone systems and computer software used in the hospitality industry
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Excellent phone etiquette and communication skills
- Knowledge of hospitality management principles and practices
Shifts available are below:
Saturday and Sunday
- Familiarity with hotel operations and night audit procedures
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. Your attention to detail, strong organizational skills, and commitment to providing exceptional customer service will contribute to our guests' satisfaction. If you are looking for an opportunity to work in a dynamic hospitality environment and have the qualifications we are seeking, we would love to hear from you.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 16 per week
Benefits:
- Marriott discount
- Free parking
Schedule:
- 8 hour shift
- On call
- Overnight shift
- Weekends only
Work setting:
- In-person
Work Location: In personpetitive pay rates
- Opportunities for career advancement within the hospitality industry
- Training and development programs to enhance skills and knowledge
- Employee discounts on hotel stays
- Flexible work schedules to accommodate personal needs
If you are a motivated individual with a passion for providing exceptional guest service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Ypsilanti, MI 48197: Relocate before starting work (Required)
Work Location: In person
