Job Description
Reports To: Front Office/Operations Manager
Supervises: N/A
**Scheduled Hours: 11:00 pm to 7:30 am**
Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities:
- Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
- Verify the status of all wake-up call requests and ensure they are properly handled.
- Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
- Prepare the front office for the ‘A’ shift and reset day’s business.
- Act as a Guest Service representative and manager on duty during the night time hours.
- Act as PBX operator during the audit shift.
- Attend and actively participate in all front office meetings.
- Participate in all training and cross training programs.
- Take the initiative to greet guests in a friendly and warm manner.
- Other duties as assigned.
Job Skills:
- Understand and use math concepts in order to design a financial or economic system.
- Work math problems quickly and accurately.
- Understand and use computers and related equipment.
- Speak and write clearly to report financial information
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.
Atlanta Marriott NW (managed by Dimension Hospitality) Offers Excellent Benefits and rewards:
- Health Insurance: (Full-Time associates) Benefits are effective the 1st day of the month following the date you complete your enrollment, not to exceed 60 days of employment.
- Retirement Savings (401k)
- Paid vacation: Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
- Flexible Sick Days: We offer flexible sick time which means you may use the time as personal time. Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
- We offer free meals to our associates. Also, you are eligible for a 20% meal discount at Marriott Restaurants.
- Hotel room discount at Marriott International. In addition, hotel room discounts at Dimension Hospitality-managed hotels.
- Tuition reimbursement
- Room for growth!
- And much more!
Ability to work flexible hours, including nights, weekends, and holidays
Education
- HS Diploma or equivalent
Experience
- Previous guest service or front desk hospitality experience preferred.