Customer Experience Cylinder Inventory Auditor

May live in the Kennesaw, GA or Tampa, FL areas

Join a team at the forefront of the gas and welding industry with Airgas, a recognized leader renowned for its commitment to excellence. At Airgas, we take pride in our national recognition for fostering diversity and championing veteran hiring initiatives.

As a Customer Experience Cylinder Auditor, your role is pivotal in ensuring precise customer cylinder balances and rental billing within our Regional Company. You'll leverage your attention to detail and industry expertise to guarantee accurate data entry into SAP, maintaining seamless operations while adhering to company policies.

Responsibilities:

Conduct on-site cylinder audits promptly upon request or report analysis.

Collaborate with branches, sales, and Customer Experience Representatives to uphold accurate customer cylinder balances and billing.

Act as a liaison between customers, branches, sales, and CXRs to facilitate seamless communication.

Identify branch training needs and communicate them to relevant stakeholders.

Provide regular updates and quantitative analysis to AVPs and senior management.

Resolve balance discrepancies by coordinating with various stakeholders.

Utilize SAP Partnership functionality for thorough account research.

Maintain audit history through scheduling and entering audit results.

Investigate and validate cylinder discrepancies for loss of use and adjustment.

Obtain necessary approvals for cylinder adjustments, review, and post-branch adjustments.

Perform ACT handheld audits and assist branches with related issues.

Undertake special projects and additional duties as assigned.

Required Qualifications And Competencies

High school diploma or equivalent (Bachelor's degree preferred).

Minimum 2 years of inventory control experience.

Experience with SAP and/or ERP systems is a plus.

Proficiency in Microsoft Office and the ability to learn new software.

Strong analytical skills with the ability to solve practical problems.

Proficient in handling and analyzing extensive datasets.

Meticulous attention to detail.

Excellent communication skills, both verbal and written.

Customer service-oriented mindset with the ability to build positive relationships.

Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Flexibility to adapt to changing circumstances and assume increasing responsibilities.

Note: Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

Apply now and contribute to our dynamic environment!

https://airliquidehr.wd3.myworkdayjobs.com/AirgasExternalCareer/job/Kennesaw-GA-SAF/Customer-Experience-Cylinder-Auditor_R10039300

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Hybrid work
• Office

Experience:

• Inventory management: 1 year (Required)
• Data analysis skills: 1 year (Required)
• Research: 1 year (Required)

Ability to Commute:

• Kennesaw, GA 30144 (Required)

Work Location: Hybrid remote in Kennesaw, GA 30144