Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out, ensuring all necessary information is obtained and recorded accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with reservations, room assignments, and special requests
- Process payments and maintain accurate records of guest transactions
-Complete Night Audit routine
Qualifications:
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and the ability to handle difficult situations with patience and professionalism
- Knowledge of hotel operations and procedures is a plus
Please note that this position requires working night shifts and participating in night audit duties.
If you are a friendly, customer-oriented individual with a passion for providing exceptional guest service, we would love to hear from you. Join our team at the Candlewood Suites and be part of our commitment to creating memorable experiences for our guests.
Tenadu Hotel Group is an equal opportunity employer. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply today to start your journey in the hospitality industry!
Job Type: Part-time
Pay: From $15.25 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Killeen, TX 76542: Relocate before starting work (Required)
Work Location: In person