Responsibilities:
- Perform night audit duties, including reviewing and reconciling daily financial transactions
- Handle guest check-ins and check-outs during the night shift
- Answer phone calls and assist guests with inquiries or requests
- Provide exceptional customer service and ensure guest satisfaction
- Maintain accurate records of guest accounts and transactions
- Assist with front desk duties as needed, including reservations and room assignments
- Handle any guest complaints or issues in a professional and timely manner
- Collaborate with other hotel staff to ensure smooth operations during the night shift
Qualifications:
- Knowledge of phone systems and hotel management software
- Strong attention to detail and ability to multitask effectively
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Strong problem-solving skills and ability to handle difficult situations calmly
- Flexibility to work night shifts, weekends, and holidays as required
Join our team as a Night Auditor and be part of a dynamic hospitality environment. We offer competitive pay, opportunities for career advancement, and a supportive work environment. Apply today to start your journey in the exciting world of hotel management!
Job Type: Full-time
Pay: $10.00 - $11.00 per hour
Expected hours: No less than 16 per week
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Work Location: In person