New Patient Coordinator

Responsibilities:

• -Answer and return all New Patient incoming calls in a professional manner.
• - Appropriately manage multiple incoming calls
• -Verify patient insurance information
• - Review and add New Patient information Ortho Edge 2
• -Assist patients with insurance-related inquiries and provide explanations of benefits
• -Ensure exceptional customer service and patient experience throughout patient visit
• Act as a liaison between clinician and patient.

Skills:
- Strong knowledge of insurance and verification processes and plans
- Familiarity with dental/orthodontic office operations and procedures
- Excellent attention to detail and accuracy in data entry and record keeping
- Ability to effectively communicate with patients, insurance companies, and professionals
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the organization.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Insurance billing: 1 year (Preferred)
• Insurance verification and processing: 1 year (Preferred)

Work Location: In person