Network Technician / It Technician (Level 2 - L2 Support)

Hello Professionals, I hope you are doing well!

This is RASHEED AKBAR from "Amaze Systems Inc." and I have the following position. Please let me know if you are interested / have anyone. Thanks!

POSITION#: 1030228

Position:Network Technician / IT Technician (Level 2 - L2 Support)

No of Positions: 01
Work Location: Waco, Texas (Onsite from Day-1)

Duration: Long Term Contract

Client / Implementer: HCL

Required Skills: Physical -Racking, Patching, Decommissioning, Installing, Knowledge - Cisco Network Devices, Avaya VOIP phones, Data Center Infrastructure etc.

Shift Timing: Flexible Shifts / Flexible working hours

Job Description:

• Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed.
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fiber links between switches Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required.

• Adding memory/flash to an existing Non-End User Devices or Device; Patching, moving an existing switch or router;
• Racking and patching any new Non-End User Devices or Device(s);
• Decommissioning a single Non-End User Devices or Device, including verifying the impact of such decommissioning and/or shutting the Device down;
• Installing new, or moving existing, access points for coverage expansion No higher than usage of a 6-foot ladder; however, for higher ladder parties shall mutually discuss and agree.
• Conducting Site surveys, including asset inventory validation;
• Conduct WLAN surveys; installing, decommissioning or moving WAP;

• Installing, decommissioning or moving WLC;
• Installing, decommissioning or moving Smart Edge;
• Installing or decommissioning Firewall;
• installing, decommissioning or modifying WAN acceleration; Installing, decommissioning or modifying the VPN Gateway;
• Granting Site access for the Customer's third parties.
• The onsite Technician may also be required to conduct conference room equipment upgrades where they are swapping devices and following the provided step-by-step processes. Detailed instructions and support will be provided prior to technician conducting this work.

Good to have understanding of any DataCenter Infrastructure Management Application

Best Regards,

Rasheed Akbar| Lead Talent Acquisition Executive
Amaze Systems Inc.

USA: 8951 Cypress Waters Blvd, Suite 160, Dallas, TX 75019

Canada: 55 York Street, Suite 401, Toronto, ON M5J 1R7

Desk#: +1 (669) 336-4352

Email: rasheed@amaze-systems.com | www.amaze-systems.com/

USA | Canada | UK | India

Amaze Systems is an Equal Opportunity Employer (EOE), and does not discriminate based on age, gender, religion, disability, marital status, race and also adheres to laws relating to non-discrimination on the basis of national origin and citizenship status.