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Form of workJob Description
As a Network Smart Hands Technician, you will perform roles in delivering a reliable, stable network for our global client in Newtown Square.
PRIMARY RESPONSIBILITIES INCLUDE:
- Perform tasks delivered via ticketing systems and other forms of communications.
- Complete RMA's, installations, moves, additions, changes and decommissions of various network hardware and access points.
- Racking and stacking of network devices.
- The patching cabling between network equipment and the customer’s network.
- The installation of power cables from equipment to the power supply in the rack/cabinet/closet.
- Physical layer troubleshooting.
- Equipment disposal activities.
- Performing and assisting with network troubleshooting.
- Manage pre-installation site survey to confirm sites are properly surveyed.
- Support with code upgrades in Cisco and Aruba components.
- Inventory management and tracking of new and existing devices.
- Perform onsite operational testing and provide appropriate roll back procedures as required.
- Maintain a secure, clean, well-documented cabling closet and plant areas.
EXPERIENCE AND EDUCATION:
- 12 months experience working with Cisco or another network equipment provider.
- Requires experience working in data centers and communications closets.
- Must understand cable patching processes and procedures, including working knowledge of various cable types (copper/ fiber and connection variations).
- Understanding of network communications through the OSI layers.
- Must understand network terminology.
- High School Diploma.
- Cisco CCNA preferred, but not required.
ADDITIONAL DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES INCLUDE:
- Must be able to work under moderate supervision and have time management skills to best utilize downtime for self-development and completion of documentation and tasks.
- Lift up 60 lbs.
- Comfortable working at heights (step stool and ladder).
- Strong organizational skills.
- Ability to work independently, conscientious, with good follow-through.
- Must be able to multi-task in a dynamic environment, and work positively with other team members around the globe, vendors and client’s internal customers.
- Ability to work in an agile global IT infrastructure environment.
OUR COMPANY: The Schweickert Group of Companies (H.S. Network Technologies, Inc.) has its roots in the Rhein-Neckar Metropolitan Region located in South-West Germany. Founded in 1962 it has a long history of providing first-class Electrical Engineering and IT services. Still family owned, values like quality, trust, and long term relationships are at the Center of all activities. Schweickert Elektrotechnik GmbH covers everything from electrical installation, access security, and passive IT infrastructure to comprehensive facility management.
Schweickert Netzwerktechnik GmbH has emerged as an IT service provider specializing in IT Infrastructure, IT Security, IT System Integration, and IT Managed Services. Together with its international subsidiaries in Singapore, USA (HS Network Technologies, Inc.), India, Portugal and China, it provides remote support services 24×7 follow-the-sun. So no matter what time of day or night, there is always highly trained staff available to support Schweickert customers across the globe with individual, personalized, and tailored solutions.
Schweickert Netzwerktechnik GmbH has emerged as an IT service provider specializing in IT Infrastructure, IT Security, IT System Integration, and IT Managed Services. Together with its international subsidiaries in Singapore, USA (HS Network Technologies, Inc.), India, Portugal and China, it provides remote support services 24×7 follow-the-sun. So no matter what time of day or night, there is always highly trained staff available to support Schweickert customers across the globe with individual, personalized, and tailored solutions.
