Network Engineer

Key Responsibilities:

• Provide outstanding technical support to clients, addressing system and user issues with expertise and efficiency.
• Cultivate and maintain client satisfaction by delivering service that is professional, courteous, and attentive to their needs.
• Conduct thorough assessments of client requirements, devising tailored solutions that encompass recommendations, equipment specifications, and proposal assistance.
• Diagnose and resolve network and computer system issues for clients, ensuring minimal disruption to their operations.
• Lead client projects from inception to completion, overseeing installations, upgrades, and ongoing maintenance efforts.
• Collaborate with fellow Network Engineers, actively participating in projects and leveraging individual areas of expertise to enhance team performance.
• Engage in the pre-sales process, articulating the advantages of proposed technologies to existing and prospective clients

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as a Network Engineer or in a similar role
• Strong knowledge of Cisco routers and switches
• Familiarity with Network Engineering concepts such as VLANs, routing protocols, and subnetting
• Experience with network security protocols and technologies
• Mastery in Windows-based technology, including desktops, servers, and server apps.
• A "customer-first" mindset
• Knowledge of load balancing techniques and technologies
• Proficiency in Agile methodologies for project management
• Familiarity with SQL for database management
• Strong problem-solving skills and ability to work well under pressure
• Excellent communication and interpersonal skills

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Temp-to-hire

Pay: $35.00 - $50.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Network engineering: 3 years (Preferred)

Ability to Commute:

• Syracuse, NY (Required)

Work Location: In person