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SalaryDEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
NETWORK COORDINATOR
Job Location:
Address: Division of Developmental Disabilities (DDD)
4000 West Central Avenue, Phoenix, Arizona 85012
Posting Details:
Salary: $43,00.00 - $45,00.00
Grade: 18
Closing Date: 03/25/2024
Job Summary:
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Network Coordinator. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meetings of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
- Recruitment, certification, training, and oversight/monitoring of independent providers. Maintain a provider directory for the district. Maintain and track training requirement renewal for independent providers.
- Compose out of home placement requests for central office approval; compose vendor calls for public review, assist with emergency placement needs, request expansions for difficult to serve individuals including matching potential roommates. Set rate for new placements in OLCR homes.
- Provide technical assistance to av/independent providers related to strategies/progress reporting requirements. Review billing practices, employee files and policy of av as directed by Network Supervisor. Provide technical assistance as needed to av and IP providers on billing practices.
- Use FOCUS to determine billing; check time sheets for errors; complete data sheet for time sheets showing hours, days, date, service billed and develop databases and methods for tracking billing. Mediate/negotiate to problem solve issues. Maintain all aspects of the IP files: resolve payment issues with PPL; send withdrawal forms; complete employer of record forms; close out provider files; process amendments to DOD control system. Provide information pertaining to certified trainers for IP to utilize in updating their certification requirements, teach skill building classes for IP's providing habilitation.
- Assist support coordination as needed with identification of potential av providers (vendor calls/direct referrals) or other resources for identified needs. Attend/assist in coordinating pre-placement meetings/post placement meetings as requested by the team. Advise Network Supervisor of unusual or extreme problems recognized in course of monitoring & propose solutions.
- Involved in Unusual Incident Report (UIR} investigations & reports, providing information as assigned. Follow-up on incidents as part of monitoring & reporting. Attends meetings & training as directed by Supervisor. Coordinate with Individual Service and Program Plan (ISP) team service provision including planning, referrals, individualized placement as appropriate, design, develop and implement services with ISP team, and evaluate services outcome.
- Develop databases & methods for tracking referrals for service needs. Provide GAP follow-up & training to av & Support Coordination as needed. Maintain databases & methods for tracking all residential changes & maintain accurate census. Maintain area wait list, update census/vacancy reports, submit monthly vacancy report.
Knowledge, Skills & Abilities (KSAs):
- Working knowledge of people with developmental disabilities.
- Community resources.
- Basic principles and practices of Case Management.
- Microsoft Word, Outlook, Excel, etc.
- Oral and written communication.
- Interpersonal relations as applied to contacts with members and representatives of governmental and community organizations and the public.
- Researching and applying laws, rules, policies and procedures and directives and monitoring and evaluating services.
- Organize information quickly and logically and remain flexible as priorities change.
- Adapt and be sensitive to cultural diversity.
- Maintain and display a professional demeanor.
- Establish professional partnerships.
- Develop and maintain provider file documentation.
- Work effectively with a wide range of personalities and team members.
Selective Preference(s):
- The preferred/ideal candidate will possess at least (1) year of experience providing services to individuals with developmental disabilities.
Pre-Employment Requirements:
- Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
- Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact us Brittany Carleno at (480) 261-8879 or bcarleno@azdes.gov
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 261-8879 or bcarleno@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
