Network Consulting Engineer

Position Title: NCE Wireless LAN

Entity: Glow Networks, Inc.

Classification: Exempt

Location: May be based anywhere in the US Eastern Time Zone, Preferred location is RTP

Grade: E

Pay rate: $50 p/h, W2, no benefits

Reports To: Project Manager

Summary:

Do you thrive in an environment that fosters teamwork and collaboration skills? We are seeking an individual in Wireless LAN technology to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. You will work closely with technology groups, solution engineers, system integrators, and project teams to design, build, test, and deploy wireless solutions for our customers. You will assist in the design and development of consulting service products that can be consistently delivered by Cisco engineers.

You will maintain a strong expertise with Cisco Wireless LAN products and management solutions and consult the lifecycle of the engagement. You will interact between various Cisco business units, Cisco Partners and the Cisco Services Organization including technical support, sales, account management, etc. to carry out the assigned project tasks effectively. You may perform any of the following roles depending on specific engagements:

• Being a trusted advisor engaging in proactive network optimization.

• High-level design and low-level design, implementation, and test plan creation.

• Troubleshooting customer network issues and helping to expedite case resolution.

• Acting as a Subject Matter Expert in customer facing situations.

• Supporting Greenfield and Brownfield RF design and remediation.

• Make use of a lab to support customer testing and feature validation.

• Ability to configure and manage Wireless LAN Controller best practices.

• Leverage programmability for implementation, reporting, and validation.

Who You Work With:

You will be a part of Cisco Customer Experience Centers Professional Services (CX PS). We support global customer engagements across all theaters, acting as a flawless delivery partner to multiple organization within Cisco. Professional Services provides flexible and innovative ways to help meet customer needs while improving profitability. You will be based in the US Eastern Time Zone, preferably near Raleigh, NC (RTP.)

Who you are:

You are a highly motivated individual willing to travel. Working location is based out of Raleigh, NC (RTP). You're a self-starter who is motivated for technical excellence. You enjoy customer interaction and have deep knowledge of wireless and analytical skills. Individuals in this position will need to be goal oriented and expected to own/drive relationships with enterprise customers while coordinating with internal and external stakeholders.

Minimum Requirements:

• You have a CCNP and 3+ years of experience in network engineering or telecommunications support environment.

• You're experienced with networking technology, such as LAN Switching & Routing and WLAN protocols and adjacent technologies.

• You have experience with Cisco Wireless products and technologies.

• You have outstanding communication (written, verbal and presentation) skills.

Desired/Preferable Skills:

• You have demonstrated abilities to juggle simultaneous work tasks ranging from system/solution integration to complex technical issues dealing with protocols, access points and other technical areas.

• Understanding of Cisco Meraki dashboard and API for management and implementation of wireless networks.

• Experience using Cisco DNA Center with Assurance,

• Familiarity configuring Cisco IOS-XE, and Meraki network elements.

• You are familiar with RF analysis and design using Ekahau.

Supplemental Skills:

• Exposure to virtualization and cloud-based solutions, such as VMWare ESXi and AWS

• You possess knowledge of Cisco CMX, Hyper-location, RTLS, BLE products/technologies, LoRa WAN or equivalent 3rd party solutions.

• You have exposure to Wired networks and Network Security design and policy management using ISE.

• Experience with DNA Spaces, and Prime Infrastructure.

• Familiarity with packet capture tools like WireShark.

• Programming background (Python, Java, Javascript, APIs, YAML, Netconf)

• Software Defined Access.

• Certification on Cisco technologies like CCIE, CCNP, CCNA, ECMS1/2, DEVASC.

• Wireless certifications like CWNE, CWNP, CWNA, ECSE, and various other industry leading wireless certifications.

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EEO Statement: Glow Networks provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice.