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Form of workSheridan. Be part of something greater. Your career awaits…join us!
LOCATION: Grand Rapids, MI
Sheridan is a family of innovators and doers who are a part of something far greater than themselves.
We value the craft and art of printing and the processes used to create and distribute the world’s content.
We care about each other, support each other, and provide every opportunity for training, growth, and developments. We work hard, we have fun, and we are proud of what we do. YOUR CAREER AWAITS… JOIN US!
Job Summary:
Provide network and system level support. Primary support for help desk operations and end user technical support. Maintain network infrastructure upgrades, troubleshooting systems and day to day systems administration duties
Basic Qualifications:
- Excellent interpersonal and organizational skills as well as strong attention to detail.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Strong knowledge of Windows Server/Workstation Operating Systems
- Extensive knowledge of all Windows Operating Systems
- Knowledge of MacOS
- Solid knowledge of TCP/IP and Windows Networking (SFTP, DNS, DHCP)
- Strong knowledge of Microsoft Office Suite, including macro and scripting (SQL a plus)
- Knowledge of other Windows-based PC applications
- Knowledge of VMWare Administration
- Knowledge of Cisco Firepower / VPN Systems
- Knowledge of HPE Nimble Storage Systems
- Knowledge of Veeam Backups
- Knowledge of Web Servers and related technology (IIS, HTML, etc..)
- Knowledge of Printers and Copiers
- Strong analytical and problem-solving abilities
- Clear and concise communications skills, verbal and written
- Solid hardware installation and troubleshooting skills
Education:
- Associates Degree or bachelor’s degree in Computer Science, Information Technology or Information Systems
- Equivalent experience and technical training may be substituted for the education requirements
- Microsoft, Cisco, Network+ or A+ Certifications are preferred
- 1-3 years’ experience is required
Desired Skills and Abilities:
- Familiar with ePS Technique ERP Business Applications
- Understanding of printing concepts and terminology
Physical Requirements
- Must be onsite daily to support the manufacturing plant
- Requires periods of sitting, standing, and walking
- Must be able to lift 20 pounds at times.
- Will be exposed to moving parts and moderate to loud noise levels.
- Must be able to access and navigate each department at the facility
Why work for Sheridan?
- On-the-job training programs through Sheridan Academy.
- Career advancement with an employer who supports your development.
- Tuition reimbursement for approved coursework.
- A best-workplace culture that fosters life-long friendships and encourages fun.
- A successful and growing industry-leading company.
- An employee referral program that pays you money.
- Paid time off & holidays.
- Competitive compensation.
- Medical (PPO and HSA Plans), Dental, Vision.
- Teladoc – convenient no- or low-cost medical services.
- Confidential and free EAP program for wellness and mental health.
- Company-paid basic life, AD&D, and short-term disability insurance.
- 401(k) retirement plan with company match.
- A safe, values-based company that acts with integrity and respect for all.
CJK Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 616-818-4396 or .
