AddressFueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
The National Security Solution Architect (SSA) is a field-based technical pre-sales role that focuses on developing comprehensive Security Solutions for CDW customers. This role involves providing consultative guidance, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Security services business.
What you will do:
- Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
- Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
- Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle.
- Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
- Act as a subject matter expert in multiple families of solutions.
- Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SSAs.
- Uncover strategic and emerging business opportunities in collaboration with sales, partners, and customers
What we expect of you:
- Bachelor's Degree or equivalent experience.
- Minimum of five years in technical, pre-sales, or post-sale delivery role.
- Motivated, self-starting, and able to independently perform high quality work with minimal guidance.
- Industry knowledge and domain expertise: An SSA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices. They should have a deep understanding of the architecture, products, technologies, and solutions offered by the company. This knowledge enables them to provide tailored recommendations and position the company's solutions effectively within the industry landscape. Areas of Expertise specific to this role includes:
- Certified in Splunk
- Certified in Cribl
- Familiar with SIEM market and additional technologies such as: SumoLogic, QRadar, Elastic, and Exabeam
- Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. A SSA should be able to work effectively in a team, lead technical discussions, and influence decision-making. They may also provide guidance and mentorship to junior team members.
- Customer-focused approach: An SSA must have a customer-centric mindset and be able to understand and articulate customer needs effectively.
- They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role.
- Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers. Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions.
- Willingness to travel up to 25% or as needed.
About us
We make technology work so people can do great things.
CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
