National Operations Assistant

Company Overview: Grip Tight Tools was established in 2001 as a manufacturer, importer, wholesaler and supplier of quality hardware, outdoor granite and Blue sandstone products. We have a wide customer base including hardware wholesalers and distributors, outdoor stone and granite distributors, hardware stores, paint stores, building supply, lumber yards and a variety of other major chain stores.

Grip Tight Tools offers an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career advancement. We offer a competitive base salary, company sponsored discount programs and paid time off.

Job Summary

We are looking for a friendly and responsible National Operations Assistant to join our team! This person will be detailed oriented, self-motivated, and able to multi-task successfully. The National Operations Assistant will assist in ensuring that maximum productivity and accuracy is implemented during order fulfillment, shipping, dealing with customer issues and resolving them, as well as constant communication with the Sales Reps.

Job Duties and Responsibilities

• Assist the National Operations Manager with day to day operations.
• Must have impeccable attention to detail and be tech savvy.
• Must have working knowledge of Microsoft Office, Excel and QuickBooks.
• Data entry and inventory control.
• Review and confirm all new orders for processing.
• Verify accuracy of orders and shipping information.
• Experience using UPS World Ship and other online shipping platforms – but not mandatory
• Process damaged merchandise upon return / shortages.
• Experience with LTL shipments, routing by using 3rd party trucking companies.

Requirements/Qualifications

• Advanced computer skills
• Highly detailed oriented
• Time management skills
• Customer service experience: 1 year
• Orders Processing: 2 years
• Data entry: 1 year
• Experience using UPS World Ship
• Warehouse experience (Preferred)

Education

• Bachelor’s degree

Salary/Benefits

• Starting salary $60,000 - $75,000 (depending on experience)
• Paid time off (2 weeks’ vacation after the 2nd year)
• Paid holidays
• 401k Plan

Job Type/Hours:

• Full-Time
• Monday – Friday 7:30am – 4:30pm

Job Type: Full-time

Salary: $60,000 - $75,000 per year (depending on experience)

Experience:

• Customer service experience: 1 year
• Orders Processing: 2 years
• Data entry: 1 year

Education:

• Bachelor's (Required)

Work Location:

• One location

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• Bachelor's (Required)

Experience:

• Warehouse: 1 year (Preferred)
• Customer service: 1 year (Required)
• Orders Processing: 2 years (Required)
• QuickBooks: 2 years (Preferred)

Language:

• English (Required)

Ability to Commute:

• Union, NJ 07083 (Required)

Work Location: In person