Address
SalaryDo you have a passion for skincare? We are searching for a National Account Education Training Manager to spearhead the development of brand-focused education and digital content programs for our retail partners, particularly emphasizing Sephora. In this role, you will cultivate brand connection and loyalty by creating and delivering training programs and tools supporting Beauty Advisors in Sephora stores, Dermalogica Instructors, and Dermalogica Sephora Account Managers. This opportunity has arisen due to an internal promotion, offering an exciting opening for a qualified candidate to step into this pivotal role.
Essential Duties and Responsibilities:
- Collaborate closely with the National Account Sales Director and Regional Managers to ensure educational programs align strategically with key business drivers, including selling capabilities, product activations, and strategic growth plans.
- Work with the National Accounts Sales Director to design and deliver impactful Sephora brand "takeovers" focusing on service and sales drivers.
- Gather input from Regional Managers, the National Field Sales Manager, and the field team to understand specific educational needs.
- Assist the National Accounts Sales Director in hiring and onboarding licensed contract professionals for in-store support at select Sephora locations.
- Collaborate with Sephora education leads for cross-brand training and exceptional materials for sales generation.
- Manage in-field sales and event support scheduling in partnership with Sephora Account Managers and District Education Managers.
- Develop training programs for freelance sales support personnel.
- Oversee the educational materials database to ensure content accuracy, relevance, and accessibility.
- Collaborate with the Dermalogica National Training Manager to provide Dermalogica Instructor training and share best practices across all assigned business channels.
- Provide quarterly educational support for sales market meetings, trade shows, and virtual meetings.
The role comprises 20% development and 80% execution, including:
- Creating captivating, retail-driven brand and product training content for Sephora Beauty Advisors to enhance knowledge and sales.
- Developing interactive training tools for on-floor training of Sephora Beauty Advisors.
- Designing and delivering monthly internal retail training programs for Dermalogica Sephora Account Managers.
- Providing in-person sales and training support for Sephora store partners.
- Supporting Sephora stores for events and promotional activities alongside Dermalogica Instructors and SAMS.
- Planning, pitching, and creating quarterly online training for the Sephora gratis program.
- Creating, filming, and editing microlearning videos for the Sephora Learning Management System (LMS).
To succeed in this role, candidates must:
- Hold a current esthetics license.
- Have experience with behind-camera work, an advantage.
- Possess previous on-floor retail experience.
- Demonstrate experience in training or related functions, preferably in a retail environment.
- Require a minimum of 2 years' experience as a Dermalogica Instructor.
- Senior Instructor level is preferred but not mandatory.
- Proficiency in Microsoft Office, particularly Microsoft PowerPoint.
- Experience in video production for training content.
- Creative thinking abilities.
- Flexibility.
- Positive attitude with a desire to help others succeed.
- Drive to foster team mentality and strong working partnerships.
- Approachable and amiable demeanor.
- Workdays may involve training on a busy retail floor with high noise levels.
- Flexible schedule with occasional weekends and evenings required.
- Up to 70% domestic travel.
- Regularly required to talk or hear.
- Must stand, walk, sit, use hands, reach, climb, stoop, kneel, and crawl.
- Regularly lift and/or move up to 30 pounds.
- Specific vision abilities required.
- Occasional travel by car and plane for business purposes.
This job description outlines typical duties and responsibilities, showcasing the level of difficulty and is not exhaustive in listing the duties that may be required or assigned to employees in this role.
What We Offer
- Enjoy a competitive salary range of $70K - $75K (exact base salary is determined by various factors including experience, skills, education, and budget).
- Eligibility for participation in our company bonus plan, rewarding personal performance and company results.
- Thrive in a hybrid work environment.
- Enjoy a comprehensive health benefits package including life/accident/disability insurance, wellness programs, paid family leave, domestic partner benefits, education/training programs, monthly product allowances, annual fitness reimbursement, 401(k) matching, and more.
Why Join Us?
- A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
- Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
- Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.
Ready to make a meaningful impact and advance your career with a global brand revolutionizing the skincare industry? Apply now! Your transformative journey begins here.
To be considered for this role, please complete your online application. Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.
Dermalogica is proud to be an equal opportunity employer that embraces diversity, equity, and inclusion.
#LI-Hybrid
