Provides Level 3/Level 4 Network engineering and support in a primarily Cisco environment. Uses strong troubleshooting skills to addresses incident tickets, and root cause analysis. Executes network changes following standard processes. Creates and updates documentation. Participates in 7x24 on-call rotation. Focuses on and completes assigned project work including customer driven projects, maintenance and patching, and hardware/software upgrades.
Must participate in cross functional support teams. Must have a demonstrated ability to handle multiple high visibility tasks and communicate in English effectively through voice and email.
This position will work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. This position also follows established processes and operational policies in selecting methods and techniques for obtaining solutions.
Successful candidates will possess:
* Strong written and verbal communications skills.
* Strong network design skills.
* Advanced level understanding of TCP/IP, Routing protocols, Load balancing concepts
* Advanced network administration and troubleshooting skills.
* In depth knowledge and experience in VTP and Spanning tree and other switching technologies
* Hands on experience on Cisco Nexus 7K,5K switches & Cisco routers
* Working knowledge of Cisco ASA Firewalls
* Working knowledge and experience on BGP & OSPF
* Working knowledge and experience on F5 and Cisco load balancers
* Ability to work delivery on multiple concurrent projects and tasks with conflicting priorities
* Ability to work independently with minimal supervision
Responsibilities:
* Actively participate in the installation, maintenance, and monitoring of the organization's local area network and wide area network systems following standard ITIL defined processes.
* Uses strong troubleshooting skills to addresses incident tickets, and root cause analysis.
* Participates in 7x24 on-call rotation
* Identifies network problems and oversees resolution of problem
* Performs weekly and quarterly network analysis reports from established network flow data.
* Assist in the development and evaluation of network performance criteria and measurement methods
This position requires at least 7 yrs of experience.
CCNA, CCNP Certification or equivalent work experience is required
7+ years of network experience
Cisco certification (CCNA, CCNP )or equivalent work experienceAdditional Requirements (No Value)Days to be Worked 7X24 Rotation