Address
Form of work
SalaryTitle: Senior Network Engineer
Location: Austin, TX and San Francisco, CA
Duration: 6 months with extension
___________________________________________
Description:
The Senior Network Support Engineer is expected to be a Subject Matter Expert (SME) covering the application of campus network technology deployed across the Customer environment. This covers all customer’s businesses, all Customer’s location (offices, agencies, IDF, MDF, warehouses, etc.) and various types of IT project tasks and support incidents. The ideal person possesses strong skills surrounding the assessment, planning, troubleshooting, documentation and support of multiprotocol, multi vendor solutions.
- Collect all Campus LAN discovery information for each environment to onboard them to day-to-day support programs.
- Work with the campus team to document the IDF’s and MDF’s within the location into Netbox and create the corresponding high level and low-level design documentation.
- Collaborate with the remote NOC to resolve incidents assigned to them from research through change management to resolution.
- Complete campus network project tasks assigned to them to include installation of new switches, wireless access points or support end users moving from one location to another.
- Knowledge sharing and drive continuous improvement across the team.
Job Type: Contract
Pay: $60.00 - $65.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person
