Job Description
MRV Triage Nurse (LPN) Summary of Position
Under the direction of the Practice Manager, this position is responsible for coordinating mandated follow - up revisits ordered by the provider for patients seen who require a follow up in the office within a two week period of the initial appointment when the provider does not have an appointment on their schedule. In addition, the MRV nurse is responsible for coordinating home health and Durable Medical Equipment (DME) needs for Kintegra Health- Hudson medical staff, ordering and processing supplies for designated clinics, based upon request, and assist with the coordination of medical equipment and supplies for new Kintegra Health access points.
MRV Triage Nurse Qualifications
Minimum: The following qualifications are the minimum necessary to adequately perform this job. However, any equivalent combination of experience, education, and training which provides the necessary knowledge, skills, and abilities would be acceptable, subject to any legal and/or regulatory requirements. Must be able to sit, stand and walk for long periods of time. Ability to read and understand the English language. Ability to effectively maintain confidentiality of records and communicate with all levels of personnel. Knowledge of medical front office and medical office software for the following: updating patient demographic information, ability to navigate through the HER. Must have excellent knowledge of practical nursing theory and standard practices.
Required Skills: Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
Education: A graduate of an accredited License Practice Nurse program
Experience: Three years of clinical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Home-health back-ground a plus.
Certification(s): BLS/CPR
Professional License: Unrestricted LPN license in the state of North Carolina
Additional Preferred Skills: Proficient in use of all computer software utilized in practice. Knowledge of Home health/DME process and documentation recommended
MRV Triage Nurse Key Responsibilities
- Interview and gather an accurate history of present illness for follow – up visits via the EHR as outlined by the MRV Policy and Procedure
- Use the nursing process to interview patients during follow up intake
- Reviews and updates patient charts with current correspondence per office protocol as it relates to home health and DME orders to ensure patient needs are addressed in a timely manner
- Performs direct patient care including but not limited to: vitals, dressing changes, injections, lab draws
- Must be able to schedule patient appointments under guidelines of Administration
- Document home health referrals and maintain referral log and files of patients receiving home health services per office protocol
- Serves as the principal liaison between Kintegra Health - Hudson and home health /DME agencies
- Coordinates medical record request for DME and home health referrals with the Medical Records Department
- Reviews and approves invoices for laboratory, pathology and special referrals.
- Maintains an active medical supply vendor list
- Maintains all medical equipment maintenance and logs; as needed, creates and maintains new logs.
- Covers for Triage Nurse as needed schedule permitting, including proper documentation in the chart per policy and logging of calls
- Perform other duties as assigned
Benefits:
• Monday – Friday 8a-5p
• Weekends, evenings, and holidays off
• 10 paid holidays per year
• Paid Time Off (Take time when you need it!)
• Excellent Insurance
• So much more!
Kintegra Health Core Requirements
- Patient First – An approach to care that holds primary, the well-being and desires of the patient
- Build not Blame – Focusing first on finding fault with the process rather than the person
- Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
- Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
- Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.
We are an equal opportunity employer and value diversity.