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SalaryWe believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
- Performing intake of phone calls from injured employees.
- Completing telephonic health assessments, and rendering appropriate health care advice.
- Entering injured worker data into a medical triage database.
- Conducting follow-up phone calls to injured employees for health reassessments (when indicated).
- Maintaining accurate records for all incoming calls, including interventions and follow-up instructions.
- Actively participating in internal triage quality assessments, workflow enhancements, and procedure updates.
- Maintaining telephonic Nurse Triage assessment and advice standards in accordance with established protocols, policies, and procedures.
- Performing case reviews, as needed, for workers’ compensation claims.
- Assisting with special healthcare-related risk management projects, as needed.
- Associate's degree from an accredited school of nursing and a minimum of 3 years acute clinical experience or similar position required.
- Hold an active RN license within the state of Arizona or have a NLC.
- Willing to be licensed in states requiring same for Utilization Review.
Desired:
- Bachelor's degree.
- Experience in Worker's Compensation or Utilization Review.
- Registered Nurse (RN) designation (licensed by the Arizona State Board of Nursing).
- Unrestricted nursing license.
- 3+ years related experience (preferred, e.g., telephone triage, urgent care, emergency department, triage, occupational health experience, orthopedics) with recent telephone or telehealth experience.
- Ability to work in a fast-paced environment with heavy telephone triage intake.
- Ability to work collaboratively with the team.
- Strong critical thinking and customer service skills.
Work Traits:
- Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines and national standards of practice.
- Demonstrates good written and oral communications, organizational and leadership skills.
- Computer literate.
- Demonstrates good time management skills.
- Self-starter.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
