- Manage a pipeline of various numbers of loans efficiently and deliver an excellent customer experience.
- Proactive gathering and review of underwriting documentation from the applicant and any applicable third parties.
- Timely submission of underwriting conditions to the Underwriter
- Review underwriting conditions received from the customer of third parties to ensure that the underwriting conditions are properly addresses
- Reviewing file documentation for missing or erroneous information
- Maintain all required documentation pertaining to assigned loans within the loan origination system.
- Regularly communicate mortgage loan statuses with the Mortgage Loan Originators and the applicant.
- Regular pipeline follow-up within the company standards.
- Ensure that the appropriate levels of mortgage insurance is obtained where applicable
- Review loan documentation to ensure that it meets the conditions set forth by Underwriting.
- Process and close, at minimum the expected number of loans each month.
Minimum Qualifications:
- A bachelor's degree or equivalent relevant job experience preferred.
- A minimum of 2 years mortgage processing experience
- A strong understanding of the mortgage process flow
- Must have strong organization skills
- A proven track record of pro-active problem solving
- The ability to multi-task in a high volume and high paced environment
- Must be customer focused and dedicated to delivering a "stellar" customer experience
- An understanding of residential mortgage products
- A general understanding of underwriting guidelines for product suite offerings
- Must be able to perform at a high level with minimal supervision
- Must have excellent written and oral communication skills
- Excellent verbal and written communication skill are required
- A track record of building strong internal and external partnerships
- Excellent communication and customer service skills
- Extremely proactive in responding to customer or business partners needs
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.
WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.