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Form of workJob Description
JOB DESCRIPTION for AI Training Technician
TRAiNED Inc. is a Pittsburgh based company, that believes in a collaborative and inclusive culture where all employees are respected, valued, and have an opportunity to contribute.
AI Training Technician's will ensure the accuracy of the data extracted from a multitude of documents based on a specific set of validation rules, as well as electronic indexing of customer documents. They will play an integral part in helping to maintain data integrity and provide feedback to develop state-of-the-art software with cutting edge artificial intelligence.
ROLE AND RESPONSIBILITIES
AI Training Technician's will be expected to work under general supervision using proprietary software to validate specific extracted document data, as well as document classification, based on company and/or client specific requirements.
Expected to work an 8-hour shift at a computer, ON SITE, start times may vary due to the need to accommodate west coast clients.
Monitor and accept assignment of work from the document queue system and work on assigned projects to assist in the development of the company software.
Proficiency and understanding of Microsoft Windows, Word, and Excel. Experience with internet browser software and web-based applications as most tasks are completed in a cloud and SaaS environment.
Complete all assigned documents timely and efficiently to provide excellent customer service while maintaining a high level of quality.
Meet job-specific standards and productivity expectations.
Follow directions and be adaptable in changes to task priorities.
Advise the appropriate manager of any issues requiring immediate attention including reporting product malfunctions.
Provide effective and clear communications.
Patience when handling tough situations.
Comply with all company policies and procedures.
Have the ability to adapt and change to the evolution of our product and our growing company.
QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS
Must have proficient computer skills in MS Office and common computer applications. Associate's degree preferred. High School Diploma or equivalent required. Must be qualified to work in the US (US Citizen or US Permanent Resident, no Visa sponsorships). Experience with mortgage industry related documents is ideal, but not required.
BENEFITS
Health, Eye and Dental insurance, 401K, Life Insurance, Paid holidays, and Paid Time Off.
