Mortgage Loan Officer Assistant

We're searching for a detail-oriented Mortgage Loan Officer Assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!Compensation:

$30,000 - $40,000 base + bonus (negotiable)

Responsibilities:

• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Be the primary liaison between the Mortgage Loan Officer and our clients and schedule meetings to discuss outstanding items
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ Loan Officer
• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

• Review loan applications and supporting documentation for completeness, accuracy, and adherence to lending guidelines.
• Verify applicant information, including employment history, income, credit scores, and other financial details.
• Communicate effectively with Loan Officers, underwriters, and clients to obtain necessary documents and resolve any discrepancies or issues.
• Perform thorough analysis and evaluation of loan files to identify potential risks and ensure compliance with lending regulations.
• Collaborate with the underwriting team to provide all necessary documentation and information required for loan approval.
• Prepare and submit loan files for final approval and coordinate the loan closing process.
• Ensure timely and accurate updating of loan processing systems and maintain organized electronic and physical loan files.
• Address client inquiries professionally and promptly, providing exceptional customer service throughout the loan application process.
• Stay informed about current lending industry practices, regulations, and guidelines to ensure compliance and stay ahead of industry trends.

Note: This job description is intended to provide a general overview of the responsibilities and requirements for the position of Loan Officer Assistant / Loan Processor at Matador Lending. The specific duties and qualifications may vary based on the needs of the company and market conditions.

To apply, please submit your resume and a cover letter highlighting your relevant experience and qualifications to the email address provided. Only candidates selected for an interview will be contacted.

Qualifications:

• Preferred degree in banking or finance, and a high school diploma or equivalent is required
• Highly motivated and goal-oriented with excellent customer service and communication skills
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
• Although not required, having an NMLS license or training is preferred
• Preferably 2-3 years of administrative support in a professional office or mortgage environment

• PLEASE NOTE THIS IS AN IN-OFFICE POSITION, REMOTE APPLICANTS WILL NOT BE CONSIDERED AT THIS TIME.
• High school diploma or equivalent (Bachelor's degree in finance or related field is preferred).
• Proven experience as a loan processor or in a similar role within the mortgage lending industry. Minimum 3 years.
• Strong knowledge of loan processing procedures, underwriting guidelines, and regulatory requirements.
• Working at a previous mortgage brokerage is a plus.
• Proficiency in using loan origination software and other relevant computer applications.
• Excellent attention to detail and ability to analyze financial documents.
• Effective communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues.
• Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
• Ability to work independently in a fast-paced environment while maintaining high levels of accuracy and efficiency.
• Ethical and trustworthy approach to handling confidential information.

About Company

Matador Lending is a reputable financial institution dedicated to delivering tailored mortgage solutions to individuals and families. Our commitment to personalized service, innovative offerings, and a client-first approach sets us apart in the mortgage lending industry