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Form of workJob Description
Mayvin is seeking a Mid-Level IT Technician to assist the U.S. Marshals Service – Judicial Security Division. The Mid-Level IT Technician will coordinate with the other program area Project Managers and Senior Analysts to ensure problem resolution and satisfaction and make recommendations for approval/development of office systems.
Must be a U.S. Citizen.
Must ubdergo a background investigation (BI)
Responsibilities:
- Configuration, installation, and maintenance of IT equipment and systems such as desktops, laptops, printers, and any other desktop support or any relevant work requiring a physical touch
- Perform computer or some network devices "Break/Fix" and simple to complex installation, add, or change requirements of peripherals and device drivers
- Assists with strategically developing and enhancing Judicial Security and Information System (JSIS) and Capturing migration requirements
- Responsible for gathering SharePoint 2016 to SharePoint Online migration requirements, ensuring security groups, personnel, and system permissions and accounts are accurately identified.
- Serves as a Technology Solutions Center customer technical analyst responsible for resolving complex customer problems. Profiles and accounts
- Ensures the Office of Security Systems has continuous access to the Infrastructure Maintenance Management System (IMMS), ensuring vendors and customers can access the system 100% of the time
- Provide expert advice on hardware requirements, including processor, memory, and HDD requirements for specific JSD program office system processing requirements
- Ensure the USMS technical refresh program accurately aligns with 94 nationwide JSD district offices, ensuring remote site users can connect to USMS JUTNET to accomplish background investigations,
- Communicate project status and issues regularly to stakeholders, including leaders, team members, and senior managers
- Manage and maintain JSD-purchased software licenses
- Assists with procuring specialized GOTS/COTS software products to aid the Office of Protective Investigations (OPI) gather real-time, open-source information about judicial personnel and facility security
- Responsible for maintaining OPI-OSINT access to Dataminr, SkopeNow, and Signal NC4 platforms for intelligence-gathering functions
- Provide UI/UX design consultation for SharePoint sites based on prior experience in web development
- Assist JSD and Tactical Operations Division (TOD) with Verato platform personnel training, and system access is aligned to ensure Court Security Officer (CSO) and security guard employment background checks
Qualifications:
- Bachelor’s degree in computer science or engineering
- Minimum of five years of related work experience
- Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
- The ability to break down technological processes and deliver clear, step-by-step instructions
- Patient, friendly demeanor with a great aptitude for listening
- Exhibit a high level of confidentiality
Preferred Qualifications:
- Previous Government Agency experience; Financial Services and Technical experience; Master’s degree; Ability to diagnose and resolve a variety of technical issues
Mayvin is a eight-time Inc. 5000 award honoree and recipient of multiple awards for exceptional corporate culture.
Our culture is shaped by our core values which emphasize “People Matter.”
Mayvin has been identified as one of the Best Places to Work in Virginia/DC.
This award-winning culture and unique benefits are keys to our 90+% retention success.
At Mayvin, the statement “People Matter” is more than just a hashtag or tagline, it is the way we talk, interact, and respect each other.
This is evident through our firm belief in maintaining upstanding business ethics and morals, and always treating individuals with dignity and respect. With the governing belief that “People Matter,” we acknowledge that our company achieves its success through the efforts of each team member.
The quality of our service depends on the ability of our employees to perform each task in a proficient and cost-effective manner. Mayvin supports our employees by providing opportunities for career advancement through training and/or education, as well as constant communication and feedback.
Our newly constructed collaboration center is a great outlet for creative thinking and has improved our evolving business process. We encourage and generate new ideas by trusting our people to deliver.
Company culture is an important aspect at Mayvin. Mayvin believes in the power of defining moments and their impact on the moral and happiness of employees. Beginning with an enhanced “First Day Experience,” newly hired Mayvin staff are integrated into our company culture and ethos. Each new employee brings a fresh perspective and skill set that is highly valued and cultivated. Every Mayvin employee, consultant, and subcontractor who work directly or indirectly with the company are required to fully understand, accept, and comply with our ethos, business values, and corporate morals.
Our vision at Mayvin is simple – To deliver operational excellence globally while demonstrating leadership, knowledge, and integrity. To do this, we operate under the following guiding principles – which we abbreviate as “ARTICLE.“
Our culture is shaped by our core values which emphasize “People Matter.”
Mayvin has been identified as one of the Best Places to Work in Virginia/DC.
This award-winning culture and unique benefits are keys to our 90+% retention success.
At Mayvin, the statement “People Matter” is more than just a hashtag or tagline, it is the way we talk, interact, and respect each other.
This is evident through our firm belief in maintaining upstanding business ethics and morals, and always treating individuals with dignity and respect. With the governing belief that “People Matter,” we acknowledge that our company achieves its success through the efforts of each team member.
The quality of our service depends on the ability of our employees to perform each task in a proficient and cost-effective manner. Mayvin supports our employees by providing opportunities for career advancement through training and/or education, as well as constant communication and feedback.
Our newly constructed collaboration center is a great outlet for creative thinking and has improved our evolving business process. We encourage and generate new ideas by trusting our people to deliver.
Company culture is an important aspect at Mayvin. Mayvin believes in the power of defining moments and their impact on the moral and happiness of employees. Beginning with an enhanced “First Day Experience,” newly hired Mayvin staff are integrated into our company culture and ethos. Each new employee brings a fresh perspective and skill set that is highly valued and cultivated. Every Mayvin employee, consultant, and subcontractor who work directly or indirectly with the company are required to fully understand, accept, and comply with our ethos, business values, and corporate morals.
Our vision at Mayvin is simple – To deliver operational excellence globally while demonstrating leadership, knowledge, and integrity. To do this, we operate under the following guiding principles – which we abbreviate as “ARTICLE.“
